Snackpass Restaurants

Installation and Troubleshooting Guides

Install and setup the model A standing kiosk following this process

Installation: Model A setup guide (Kiosk Gen 1)

Installation guide for Model A4 (Standing Kiosk Gen 2), currently in Beta release

Installation: Model A4 Setup Guide (Kiosk Gen 2)

Install and setup the model B kiosk following this process

Installation: Model B setup guide

Install and setup your model B3 following this process

Installation: Model B3 setup guide

To install a cash drawer into the Snack ecosystem, follow the below guide

Installation: Cash drawer setup guide

Install and setup your model D3 register following this process

Installation: Model D3 setup guide (Register Gen 1)

Install and setup your D4 (dual screen) or B4 (single screen) following this process

Installation: Model D4 & B4 Setup Guide (Register Gen 2 & Countertop kiosk Gen 2)

Mount and setup your Snack KDS following this process

Installation: KDS setup guide

Setup your Snack orderhub following this process

Installation: Order hub setup guide

To install a printer into the Snack ecosystem, follow the below guide

Installation: Printer Setup guide

In order to connect the Snack printers to the internet through ethernet or SDP (server direct print), follow this process

Installation: Internet setup for printers

Install and setup your SnackTV Stick following this process

Installation: SnackTV Stick

Installation Guides

To replace a card reader for Models A & B (both BBPOS & M2), follow the below guide

Replacement: Models A & B Card reader

To replace the main monitor on the Model A & B, follow the guide below

Replacement: Models A & B monitor

To replace the power cable for the Model A, follow the guide below

Replacement: Model A power cable

To replace a card reader for Models B3 & D3 (both BBPOS & M2), follow the guide below

Replacement: Models B3 & D3 Card reader

To replace the main monitor on the Model B3, follow the guide below

Replacement: Model B3 monitor

Replacement Guides

This guide will provide some troubleshooting steps for the Model A4

Troubleshooting: Model A4 (Kiosk Gen 2)

Troubleshooting: BBPOS card reader

This guide will provide some troubleshooting steps for the M2 card reader

Troubleshooting: M2 card reader

This guide will provide some troubleshooting steps for the label and receipt printers

Troubleshooting & Maintenance: Printers

This guide will provide some troubleshooting steps for the Microtouch monitor

Troubleshooting: Microtouch monitor (Models A, B, B3 & KDS)

This guide will provide some troubleshooting steps for the M10 & P11 tablets

Troubleshooting: Tablet (Model D3, KDS & Orderhub)

Troubleshooting Guides

Installation guide for S700 Smart Reader from Stripe

Installation: S700 setup guide (BETA)

Mount and setup your Snackpass Smart Reader following this process

Installation: WisePOS E setup guide (BETA)

Other

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