All Collections
Hardware Manuals
Installation Guides
Installation: Model D3 setup guide (Register Gen 1)
Installation: Model D3 setup guide (Register Gen 1)

Install and setup your model D3 register following this process

Updated over a week ago

If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!

The register shipment will contain the following items to build your register:

'Eddy' Stand, 'Caddy' Base, Lenovo P11 Tablet (Power Cable Included), USB-C Dual Charging Block, Card Reader, Card Reader Dock & Cash Register (cash register is optional and not included unless requested)


  1. Open the 'Eddy' stand and 'Caddy' base

  2. Attach the stand to the base

    1. Unbox the direct charging kit

    2. Wrap the cable through the 'Caddy'

      1. Route the USB-C charging cable through the open slot on the 'Caddy'

      2. Push the line through the middle grommet opening on the 'Eddy' stand, and wrap the cord around the bottom crevice once

      Warning: If you do not follow this step correctly, it will cause damage during the swivel operation

      Note: Please make sure enough slack is given to prevent the cable from bending

    3. Align the stand to the Base

      1. Ensure the cable is not pinched (there's a small space on the rear side of the stand for the cable to fall through)

      2. Tighten the stand to the base using the provided 4x screws

  3. Mount the card reader

    1. Place the card reader on the card reader mount and make sure it snaps into place

    2. Plug the USB-C cable into the card reader

      Note: please make sure that the cable is securely plugged into the card reader

    3. Connect the card reader cable to the USB-A slot on the charging block (make sure the charging cable is routed through the open slot on the 'Caddy')

  4. Using the velcro strips provided, firmly secure the charging block to the bottom base and tidy up the cabling

  5. Attach the padding sticker on the 'Eddy' stand

  6. Mount the tablet onto the 'Eddy' stand

  7. Plug the tablet into the charging cable

  8. Test that the 'Eddy' properly swivels on top of the 'Caddy'

    Note: it should be able to swivel a full 180 degrees

  9. Plug the power cable into an outlet

    1. Confirm that the tablet and the card reader are charging

    Note: use an extension cord or a power strip as needed

  10. Turn on the tablet

  11. Connect the tablet to the internet

    Note: The register must be connected over WiFi, there is no ethernet connection for the D3 register

  12. Connect the card reader to the device, following this guide

    Note: The connection must be over bluetooth for the D3 register

  13. Tidy up the cabling so that it will not get caught or snagged and is as hidden/neat as possible

Your setup should now be complete! Run a test order and see what that register can do!

Did this answer your question?