Changing Your Business Entity Information (e.g., Sole Proprietorship to LLC, Partnership, or Corporation)
If your business entity changes after onboarding with Snackpass, you'll need to update your company details to reflect your new business structure. This includes changes from a sole proprietorship to an LLC, partnership, or corporation. Here’s how you can request this change.
Steps To Change Your Entity Information
Log In To Your Dashboard:
Visit www.dashboard.snackpass.co. In the left menu, click STORE > DASHBOARD and then select the Support bubble chat at the bottom right to open the chat box in the bottom-left corner.
Contact Us Via Chat:
Click SEND US A MESSAGE to start a conversation with our support team.Email Option:
Alternatively, you can reach out via email at [email protected].Connect with an Agent:
Choose TALK TO A PERSON to be connected with a support agent.Request the Change:
Let the agent know you need to update your business entity information.Verify Your Identity:
For security purposes, we will need to verify your identity through a video call. The agent will send you a link to join the call.Provide Your ID:
During the video call, you’ll need to show a valid government-issued ID (e.g., driver’s license, passport, or ID card).Schedule The Entity Change:
After verifying your identity, provide the agent with a date and time when you'd like to proceed with the change. The agent will schedule the update accordingly.
Once everything is verified, the agent will guide you through filling out your new company and bank information.
Important Security Note:
This process is only available to verified admins of your store. If the request is not coming from a verified admin, we will not be able to process it.
If you need assistance or have any questions, feel free to contact us at [email protected] or 866-868-2146.