Automatic Payouts
What Changed
Previously, payouts were processed manually on a fixed schedule. With automatic payouts, your funds are now paid out automatically as soon as your transactions settle, no manual processing required.
Here's a summary of the key changes:
Payouts Are Now Automatic. Once your transactions settle, your payout is triggered automatically. You no longer need to wait for manual processing.
Payouts Are Based On Settlement Timing, Not Calendar Days. A payout covers whichever funds have settled during a given period, which means it may include transactions from different dates.
Expedited Payouts Are No Longer Available. As part of this upgrade, the expedited payout option has been discontinued.
A Final Manual Payout Is Issued At The Time Of Transition. When your account was switched to automatic payouts, a final manual payout is generated to cover any outstanding balance before transition.
How It Works
When a customer pays, their funds don't arrive in your bank account instantly. There are two steps:
1. Settlement
After a transaction is completed, the funds go through a verification process before they become available. This is called settlement. Settlement timing varies depending on the payment method, weekends, holidays, and bank processing timelines.
2. Payout
Once funds have settled and are available, Snackpass automatically initiates a payout and transfers those funds to your bank account via ACH.
Customer pays → funds are pending → funds settle (become available) → funds are paid out to your bank
In most cases, funds arrive approximately 2 business days after the transaction date (T+2). For example, Monday sales typically deposit on Wednesday. Actual timing may vary depending on your bank and settlement timelines.
Your Payout Schedule
Snackpass offers two payout schedule options: Daily and Weekly.
With Daily payouts, a payout is triggered approximately every 24 hours and includes whichever funds have settled during that period. Exact timing may vary slightly.
With Weekly payouts, your funds are consolidated into one payout per week. You can choose your preferred payout day.
Weekend transactions are grouped together and initiated on Sunday evening, though processing may extend later depending on settlement and banking timelines. If Sunday falls on a bank holiday, the payout will be initiated on the next business day.
📄 For full details, visit the Payout Schedules article.
Payout Timing By Timezone
Because payouts are based on settlement windows rather than calendar days, the cutoff time for each payout period varies depending on your timezone. The Payout Timeline shows you exactly when each payout period closes and when your payout is expected to be initiated.
📄 For full details, visit the Payout Timeline article.
Tracking Your Payouts
You can view all of your payout history, track deposit status, and download detailed transaction reports from your partner dashboard under Data > Sales > Payouts.
Each payout entry shows:
The Payout Period: The settlement window covered by that payout
The Payout Initiated date: When the funds left Snackpass
The Estimated Arrival date: When funds are expected to land in your bank
The Status: Initiated, In Transit, or Paid
A downloadable Full Payout Report with a complete transaction breakdown
📄 For full details, visit the Payout History Report article.
Reconciling Your Payouts
The Payout Reconciliation Report gives you a clear view of how your sales for a selected period translate into an expected payout, and where those funds currently stand.
It includes:
A Payout Calculation showing how Total Collected becomes Expected Payout after deductions
A Settlement Status showing how much has been Paid Out vs. Pending Settlement
A Payout Breakdown showing which specific payouts cover your selected period
Paid Out + Pending Settlement = Expected Payout
📄 For full details, visit the Payout Reconciliation Report article.
Why Your Sales Report May Not Match Your Payout
This is one of the most common questions with the new system, and it is expected. Your Sales Report covers fixed 24-hour periods, while automatic payouts are triggered based on settlement timing, which doesn't always align to a clean calendar day. Because of this, the two reports may not match.
Your Sales Report is still useful for tracking overall sales trends. For payout reconciliation specifically, rely on your Payout History and the Payout Reconciliation reports.
Frequently Asked Questions
Is automatic payouts permanent?
Yes. The automatic payout system is a permanent upgrade. The previous manual payout system is no longer available and accounts cannot be reverted.
Can I still get expedited payouts?
No. Expedited payouts were discontinued as part of this upgrade.
Can I change my payout schedule?
Yes. You can change your payout schedule at any time under Settings > Account & Tax > Payout Schedule. Changes apply after your current payout cycle completes.
What if my payout amount seems lower than expected?
Start by using the Reconciliation report to verify your Expected Payout for the period in question. If the numbers still don't add up, contact our support team for assistance.
If you have any questions or encounter issues with the new payouts system, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].