For Models A & B
BBPOS card reader
Note: the video attached will provide the full process, for individual steps, continue below
How to replace the card reader
Remove the card reader from the card reader mount and unplug the cable
Take the replacement card reader, plug it in and clip it into the mount
To connect your card reader to the device, follow this guide
A USB connection is preferred for the BBPOS card reader
How to replace the card reader cable
Remove the card reader from the card reader mount and unplug the cable
Unscrew the metal plate (2 screws - put these away for later use) that houses the card reader mount
Remove the metal plate
Unscrew the monitor mount (2 screws - put these away for later use)
Open the monitor mount, unplug the cable from the monitor and remove from the kiosk
Route the replacement cable
Close and screw shut the monitor mount
Organize excess cabling inside the stand (leave enough slack to reach the card reader)
Put the metal plate back onto the card reader and have the cable feed underneath the metal plate
Plug the card reader into the cable and clip back into the mount
Your replacement should now be complete!
M2 card reader
Note: the video attached will provide the full process, for individual steps, continue below
How to replace the card reader
Remove the card reader from the card reader mount and unplug the cable
Take the replacement card reader, plug it in and clip it into the mount
To connect your card reader to the device, follow this guide
M2 readers cannot be connected through a USB connection
How to replace the card reader cable
Unplug the cable from the card reader and unscrew the metal plate (2 screws - put these away for later use) that houses the card reader mount
Remove the metal plate
Unscrew the monitor mount (2 screws - put these away for later use)
Open the monitor mount, unplug the cable from the monitor and remove from the kiosk
Route the replacement cable
Close and screw shut the monitor mount
Put the metal plate back onto the card reader and have the cable feed underneath the metal plate - screw the metal plate back on
Clip the card reader back into the mount and plug the reader in
Your replacement should now be complete!
BBPOS to M2 reader
Note: the video attached will provide the full process - for individual steps, continue below
How to remove the BBPOS card reader
Remove the card reader from the card reader mount and unplug the cable
Unscrew the metal plate (2 screws - put these away for later use) that houses the card reader mount
Remove the metal plate
Unscrew the monitor mount (2 screws - put these away for later use)
Open the monitor mount, unplug the cable from the monitor and remove from the kiosk
Replacing the card mount
Unscrew the mount from the rear of the metal plate (2 screws - put these away for later use)
Take the 2 nuts in the BBPOS mount and remove them
Place the 2 nuts from the BBPOS mount into the M2 mount, screw back into the metal plate
Unscrew the monitor mount (2 screws - put these away for later use)
Open the monitor mount, unplug the cable from the monitor and remove from the kiosk
Route the replacement cable
Close and screw shut the monitor mount
Put the metal plate back onto the card reader and have the cable feed underneath the metal plate - screw the metal plate back on
Clip the card reader back into the mount and plug the reader in
Your replacement should now be complete!