If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!
Setup
Step 1
Unbox the handheld register. In the box, you will find:
Handheld register
Docking station with a power cord
Step 2
If you plan to use the dock:
Plug the USB-C cable into the bottom of the dock, make sure it is fully seated.
Route the cable in the direction that works best for your setup.
Plug the other end of the cable into a 120V wall outlet
Step 3
Place the register onto the dock
Step 4
Power on the register by holding the power button down for 2-3 seconds
Step 5
Device will prompt you to select your language & country
Device will prompt for you to select your WiFi network and input the password
Click the continue button and a 3 word registration code will appear on the screen
Step 6
Onboard the device through the Snackpass dashboard
Navigate to "Devices"
Click "+ Add Device"
Select "Stripe Terminal"
Type in the 3 word code shown on the register (including the dashes)
Provide a name for your register (this name is what will appear on your devices list)
Complete the registration and wait for the device to load the store details - this may take several minutes as the device applies updates
Step 7
Place a test order on the register and make sure the payment is completed
Your setup is now complete!