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Installation: H4 setup guide (Handheld Register)
Installation: H4 setup guide (Handheld Register)

Install and setup your handheld register following this process

Updated over a week ago

If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 463-258-8144 (call) or message us using the Partner App!


  1. Unbox the handheld register from it's packaging

  2. Locate the M2 card reader that was included in the Handheld Register Kit

    1. Face the backside of the M2 card reader toward the front of the dock

    2. Ensure you align the sides of the M2 reader to the 2 side lips on the dock

    3. Once aligned, slide the reader downwards until you hear a "click" or until it is tight in place

  3. Plug the wall charger and cables into a 120V outlet then connect the other end to the tablet charging port and card reader charging port

    Warning: Make sure to charge the battery to at least 50% (2 solid LED indicators) before trying to connect the card reader (Press the button on the right side of the reader to check the battery level)

  4. To connect the card reader to the kiosk/register, follow this guide

    1. If you are having issues with the M2 card reader itself, reference the M2 card reader troubleshooting guide found here

  5. Press the power button to turn on the register

    1. Power button is located on the upper right corner of the register

  6. To register the device to your store, follow this guide,

    Note: The kiosk app may take a few minutes to download

Your setup should now be complete! Run a test order and see what the register can do!

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