The SnackTV app transforms devices into a Pickup Boards, providing customers real-time updates on their order status, enhancing transparency and improving the pickup process.
How To Manage The SnackTV App
With the SnackOS SnackTV app, customers will be able to see the status of their order, whether it is in progress or ready. We will go through some important settings to be configured so you can take advantage
Voice Announcements
The SnackTV app can announce your orders using AI voice functionality. If your device has speakers or if you connect a Bluetooth speaker, you'll be able to hear these announcements. To ensure this feature is activated, follow these steps:
Access Settings:
From your SnackOS home screen, go to SETTINGS.
Select Voice Announcements:
In the left menu, under DEVICE, choose VOICE ANNOUNCEMENTS.Enable Announcements:
Toggle on ANNOUNCE COMPLETED ORDERS to allow your device to play a sound when orders are completed.
Bluetooth Speaker Connectivity:
If you need to connect an external speaker, scroll down in the left menu to ANDROID SETTINGS and follow the prompts to connect your Bluetooth speaker.
There's no need to click save; toggling this option will automatically save your changes.
Once you've enabled these settings, you can return to the SnackTV app to configure the remaining options.
SnackTV Configuration
Now that you've enabled voice announcements for your SnackTV, let's configure the remaining settings. Follow these steps:
Open SnackTV:
From the SnackOS home screen, select the SnackTV app and click Continue.
Access Settings:
Once inside the app, tap the upper right corner where your logo is displayed.
Configure Settings:
After tapping that corner, you’ll see a new screen where you can adjust the rest of the settings.
Audio Announcements
Enable or disable audio alerts to have completed customer orders announced using an AI-generated voice.Name Display Options
Choose whether to display the customer’s full first name or just the first initial.Voice Selection
Select your preferred AI voice from a list of 10 available options.Fulfillment Types (NEW)
Now you can choose which fulfillment types appear on SnackTV: Pickup, Dine-In, and Delivery.Font Customization
Adjust the font style to suit your display preferences.Saving Changes
Once you've configured your settings, tap SUBMIT to save.
Please note that all of these changes apply on a device level, so if you have more than one SnackTV, these configurations apply for each one of them.
To see how the app works in action, check out the video below:
If you have any questions or encounter issues with the SnackTV app, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].