Register: The Snackpass register app transforms restaurant management with seamless order entry for take-out, dine-in, and delivery. Accept payments effortlessly—card, cash, or manually keyed—and manage catering orders with ease. From customizable discounts to efficient stock and kitchen status management, it's a comprehensive solution for optimizing efficiency and enhancing customer service.

Kiosk: The Snackpass Kiosk app enhances ordering efficiency and customer satisfaction. It streamlines operations and elevates the customer experience by revolutionizing the ordering process.
​

Orders: The Snackpass Orders app offers robust order management features, enabling you to track orders through various stages such as scheduled, in progress, completed, or canceled. It facilitates actions like marking orders as completed, delaying them, or processing refunds as necessary, ensuring efficient and prompt order handling.
​

Stock: The Snackpass Stock app enables precise stock management for menu items and modifiers. It offers flexibility to update item availability status, ensuring accurate stock management tailored to operational needs.
​

KDS: The Snackpass Kitchen Display System (KDS) app effectively manages customer orders for kitchen staff. It replaces traditional paper tickets with a digital system that organizes, prioritizes, and tracks orders in real-time, optimizing workflow and order accuracy.
​

SnackTV: The SnackTV app transforms devices into a Pickup Board, providing customers real-time updates on their order status, enhancing transparency and improving the pickup process.
​

Clock In / Clock Out: The Clock In / Clock Out app simplifies staff management tasks. It allows employees to clock in, clock out, and manage breaks seamlessly while automatically recording these actions, streamlining workforce management.
​

Register, Orders, Stock & KDS
​
If you're logged into any of these four apps and want to switch to another, follow these steps:
​

Register

Orders
​

Stock
​

KDS
​

Kiosk

If you're logged into the kiosk app, follow these steps:
​
​Note: In order for you to be able to change apps when in kiosk mode, a logo MUST be added to your store. Make sure to add it on your dashboard by going to SETTINGS - FRONT OF HOUSE - BRAND AND APPEARANCE - LOGO
​

SnackTV

If you're logged into the SnackTV app, swipe from the left side of the screen towards the right. This will display the apps menu, allowing you to switch to another app.

​

Info & Support: This page displays your device's details such as the serial number and current app version. It also provides contact information for partner support.
​

Network: In the network settings, you can connect your device to WiFi. Simply tap WiFi Settings, select your network, and enter the password. You can also run a WiFi speed test by tapping SPEED TEST.
​

Card Reader: You can connect your card reader using Bluetooth, USB, or internet, depending on its type. Select your type of connection and then tap SEARCH to locate your card reader, then click CONNECT next to its name. The card reader status will change to CONNECTED.
​

​

Printer: You can connect your printer to SnackOS via Bluetooth or USB. Choose your connection type, click SEARCH to find your printer, then select CONNECT next to its name to establish a connection. The status should change to CONNECTED.
​

Cash Drawer: Manage cash acceptance settings for your cash drawer on SnackOS.
​

Voice Announcements: When enabled, completed orders will be announced audibly regardless of the app you're using on SnackOS. Ensure a Bluetooth speaker is connected for sound output.
​

At the top, you'll see Kitchen Status with two options: Open and Pause.

When your store is open and actively taking orders, the Open option will be highlighted in white.
​

To modify wait times, click on the available preset time ranges.

Select your preferred option and hit Confirm.
​

If you'd like to customize the wait time, click the Custom button, choose your desired range, and click SAVE.
​

If you need to stop taking orders, select the Pause option under Kitchen Status.

You can choose from preset pause durations or customize your own.

Be sure to select a reason for the pause, which will be visible to your customers on the app and online ordering platform. If none of the preset reasons fit, choose OTHER to enter your own.
​

Once you've paused orders, a message will appear at the top stating, NOT ACCEPTING NEW ORDERS FOR X TIME.
​

If you decide to reopen your store before the timer expires, simply click the Reopen button.

If you need to extend the pause duration, you can select a preset option or customize a new time.
​

​

Android Settings: Selecting this option grants access to your Android settings where you can make adjustments for WiFi, Bluetooth, and even reboot the entire device.
​

​

View Tips: The View Tips option on SnackOS lets you and your staff see the day's tips whenever you choose to access it.

​

Restart App: Use this feature to restart the SnackOS app if needed.
​

Experimental: In this section, you can enable or disable an external card reader. If disabled, SnackOS can still be used, but features like Register and Kiosk that require a card reader won't be available.
​

​

​