Net Sales: The subtotal of all sales plus any customer to store fees. This does not include tip, tax, or customer to Snackpass fees.

Tips: Total tips collected.

Taxes You Owe: Taxes you will be paid out and are responsible for remitting to the state. It's collected from customers on every order based on your tax rate settings, which you can configure on the Dashboard under Settings > Tax Rates.

Gift Card Sales: If gift cards are enabled, this would refer to all of your digital and physical gift card activations. To learn more about gift cards, including how gift card pooling works for multi-location stores, please refer to this article.

Gift Card Redemptions: The amount of gift card credit redeemed by customers and applied to their orders.

Snackpass Fees: Any fees charged to you by Snackpass except credit card fees. Commission is a common example. Please refer to your contract for more information on fees charged. The customer does not pay this.

Processing Fees: Card fee charged to you every time a customer uses a credit or debit card for a transaction. The customer does not pay this.

Expected Cash Collected: The amount of cash we expect you to have collected in store based on recorded cash sales. Since this is cash that has already been collected in-store, it is subtracted from your payout calculation.

Expected 3P Payouts: This represents the sales you generated through third-party providers. Since these amounts are not processed by us, they will be deducted from your total payout.

Customer -> Snackpass Fees: Any fees charged directly to your customer by Snackpass. An example of this is operating fee. This is directly collected by Snackpass from your customers and will not be included in your payouts. Please check your Snackpass Agreement for details on any applicable Customer -> Snackpass Fees.

If you have third party integration via Snackpass, we provide data such as net sales, tip, and taxes of your third party delivery orders for you to conveniently have all-in-one sales data on our dashboard for both your Snackpass orders and third party delivery orders. However, we do not include those in your payouts, because delivery payouts are handled by delivery channels, not Snackpass.

If you have third party delivery integration via Snackpass, and you believe there is a payout discrepancy, it is most likely that you are incorrectly calculating your payouts using sales data that includes your third party delivery sales. To exclude those from your sales data, please use the Channel or Provider filter on the Dashboard to uncheck "Integration."
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