Register 2.0 is the main POS app in SnackOS 2.0. It allows your team to:

Register 2.0 is designed to support both full-service and quick-service workflows. Its offline-first architecture ensures you can continue operating even during network interruptions.

To open the app:

You will be prompted to enter your employee PIN.
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After entering your PIN, you'll be logged in and taken to the main Register screen.

Register 2.0 is organized into three main tabs: Orders, Quick Order, and Tables. Each tab supports a different workflow.

Use the Orders tab to manage existing orders.

This tab is best for:

Note: While you can initiate order creation from this tab, new orders will redirect you to Quick Order.
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Think of the Orders tab as your order control center.

Use the Quick Order tab to create and complete orders quickly.

This tab is best for:

Quick Order allows staff to:

If your restaurant primarily handles counter service or quick pickups, this will likely be your most-used tab.

Use the Tables tab for full-service dine-in operations.

This tab is best for:

If your restaurant operates with table service, this is where servers will spend most of their time.

​Register 2.0 is built with an offline-first architecture. In the event of a network outage, the app will continue operating across all tabs.

⚠️ Important: Offline payments carry additional risk (such as declined cards after reconnection). Please review the Offline Payments section below for detailed guidance and best practices before using this feature.

When you open the Register 2.0 app, you will land on the Orders tab by default.

The Orders tab displays all ongoing Snackpass orders, regardless of where they were placed. This includes orders from:

This tab is primarily used to review and manage existing orders.

By default, the Orders tab shows all ongoing orders. To refine your view:

This allows you to narrow down the order list based on status or other available filters.

You can start a new order from this screen by tapping: + NEW ORDER
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This will redirect you to the Quick Order tab to begin building the order.

To view an order's full details, tap on the order.

At the top of the screen, you'll see key order information:
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Below the order details, you’ll find the Items section.

At the bottom of the order, you’ll find the Financial Information section, which includes:
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This section provides a full breakdown of how the total was calculated.

Available actions depend on the status of the order.

You may see the following options:
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For dine-in orders that have not been finalized:

From there, you can perform all actions available within the Tables workflow.

Tap Print to:
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Tap Pay to initiate the payment process and complete the order.
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For completed orders, you will still have access to printing, plus the following:
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For cash orders, you can open the cash drawer (if your device supports this feature).
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You can issue:

Refunds will follow your configured payment processing rules.

The Quick Order tab is designed for fast counter service and pickup orders. It allows staff to build an order, apply adjustments, and complete payment in one streamlined flow. To open Quick Order:

You'll be taken directly to the Quick Order screen.

Repeat for all items in the order. You can use the search bar to quickly find menu items.

Once items are added, you can configure order-level details. Tap the three-dot menu to access additional options:
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You can also add:
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For full dine-in table management, use the Tables tab.

Before checkout, you can apply adjustments:
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At the bottom of the screen, you can review:
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When ready, tap Pay.

Register 2.0 supports card, cash, gift cards, and split payments.

After tapping Pay, select a payment method.
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Optional prompts will appear for:

Use this option when a customer is paying with a physical gift card.

On the payment screen, tap Split.
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You can:

After payment, choose one of the following:
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Then select:
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The Tables tab is used to place and manage dine-in orders that are assigned to specific tables. To access Tables:

Orders created in the Tables tab are automatically associated with a table.
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Recommended: Use the Tables tab for all dine-in service where table assignment is required. Dine-in orders created in Quick Order are not automatically tied to a table.

Tap the desired table from the floor view.
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Specify the number of guests (1–50).
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For parties larger than 50, create multiple grouped orders if needed.

You’ll then enter the menu screen to begin building the order.

When ready:

Items will be sent to printers, KDS, and appear in the Orders tab.
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You can reopen the table at any time to add more items. Newly added items must be sent separately.

Open the table and tap the three-dot menu to access additional actions.
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These can only be modified before any items are sent:

The following are display-only and cannot be modified:

To void a sent item:
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If the order contains only one item, you must void the entire order instead.

When guests are ready to pay:

Register 2.0 supports:

Note: A cash drawer must be properly connected to the register to open automatically.

Split payments are available for both card and cash. After tapping Pay:

You can split:

Each split is processed individually until the full balance is paid. You may switch payment types between splits (e.g., one card, one cash). Tipping is available for card payments only.
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​Once the full balance is paid, the order will be marked as complete. The table will close automatically after payment is finalized.

Register 2.0 is built with an offline-first architecture. In the event of a network outage, you can continue to:

When internet connectivity is restored, offline transactions will automatically sync and process.

During a network outage, only orders created directly within Register 2.0 using offline payments will appear in the Orders tab.
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Orders placed through the Snackpass App or Online Ordering will not display until internet connection is restored.
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To avoid missed or delayed orders, we recommend pausing Online Ordering during outages via the Snackpass Dashboard (Store → Orders → Pause).
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Online Mode

Offline Mode

⚠️ Important: Offline payments are not authorized at the time of purchase. If a card is later declined, the restaurant assumes the risk.

For offline printing to work properly:

If the register and printers are on different networks:

This is one of the most common causes of printing issues during outages. Always verify LAN connectivity between your register and printers.
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If an order is taken on the printer leader device:

If an order is taken on a non-printer leader device:

For full LAN setup instructions, refer to the SnackOS 2.0 | LAN Printing guide.

Order numbers differ depending on connectivity:
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Online Orders

Offline Orders

This allows you to easily distinguish offline transactions.

Offline payments are only supported on specific hardware.

If using a tablet, you must connect a supported external reader (such as M2 or BBPOS) to process offline payments. Always verify that your device setup supports offline transactions before operating without internet.

For additional details, review:

This section outlines general capabilities and limitations of the Register 2.0 app.

Register 2.0 allows you to:

Register 2.0 supports English and Chinese for select features across:

The following features are not supported in Register 2.0:
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If no name is entered, the order will display as Unknown.

Ensure printers are properly configured to avoid missed tickets.

If orders appear outdated: