All Collections
Hardware Manuals
Replacement Guides
Replacement: Models B3 & D3 Card reader
Replacement: Models B3 & D3 Card reader

To replace a card reader for Models B3 & D3 (both BBPOS & M2), follow the guide below

Updated over a week ago

Quick Links


M2

How to replace the card reader

Note: The videos for this process are shown as model D3 but the same process is applicable for the model B3

  1. Remove the card reader from the card reader dock

  2. Take the replacement card reader and clip it into the dock

  3. To connect your replacement card reader to the device, follow this guide

    1. M2 readers cannot be connected through a USB connection, the connection must be over bluetooth

How to replace the card reader, dock and cable

Note: The videos for this process are shown as model D3 but the same process is applicable for the model B3

  1. Unplug the cable (from either the monitor on the B3 or the charging pack on the D3) and remove the card reader and dock

    Note: In the video below, the cable has already been unplugged from the charging pack

  2. Connect the card reader cable to the USB-A slot

    1. For model B3: Connect directly to the USB-A port on the monitor

    2. For model D3: Connect to the USB-A port on the charging pack and make sure the charging cable is routed through the open slot on the 'Caddy'

  3. To connect your replacement card reader to the device, follow this guide

    1. M2 readers cannot be connected through a USB connection, the connection must be over bluetooth

How to replace the card reader cable

  1. Unplug the current cable from the monitor (model B3) or charging pack (model D3) and unplug the other end from the card reader dock

  2. Plug in the replacement cable into the monitor (model B3) or charging pack (model D3) and the other end into the card reader dock

BBPOS

How to replace the card reader

Note: The videos for this process are shown as model D3 but the same process is applicable for the model B3

  1. Remove the card reader from the card reader dock

  2. Take the replacement card reader and clip it into the dock

  3. To connect your replacement card reader to the device, follow this guide

    1. A USB connection is preferred for the BBPOS card reader

How to replace the card reader, dock and cable

Note: The videos for this process are shown as model D3 but the same process is applicable for the model B3

  1. Unplug the cable and remove the card reader and dock (from either the monitor or the charging pack)

    Note: In the video below, the cable has already been unplugged from the charging pack

  2. Connect the card reader cable to the USB-A slot

    1. For model B3: Connect directly to the USB-A port on the monitor

    2. For model D3: Connect to the USB-A port on the charging pack and make sure the charging cable is routed through the open slot on the 'Caddy'

  3. To connect your replacement card reader to the device, follow this guide

    1. A USB connection is preferred for the BBPOS card reader

How to replace the card reader cable

  1. Unplug the current cable from the monitor (model B3) or charging pack (model D3) and unplug the other end from the card reader dock

  2. Plug in the replacement cable into the monitor (model B3) or charging pack (model D3) and the other end into the card reader dock

  1. Your replacement should now be complete!

Did this answer your question?