Need help during installation? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Device Overview
Device Type: Accessory - Card Reader
Display Compatibility: Works with - All Snackpass registers and kiosks
Mount Type: Countertop weighted dock or kiosk mounted dock.
Connectivity: USB (preferred) or Bluetooth (alternative)
Power/Charging: USB-C port
Dimensions (approx.): 2.89 x 2.63 x 0.76 inch
Accepted Payment Methods:
Tap – Contactless payments using NFC-enabled cards or devices.
Insert – EMV chip card transactions.
Swipe – Magnetic stripe transactions are available only after three consecutive failed attempts at tap or insert.
Note: The reader must be removed from the countertop dock in order to access the Swipe functionality
Product Diagram
Step-by-step Instructions
For Kiosks
Position the card reader so that the slots align with the docking tabs and then slide downwards.
You will hear and feel the card reader click into place, indicating a secure fit.
Make sure the credit card reader is locked into place - if it slides off from the tabs easily, it is not fully seated
Plug the USB-C cable's 90 degree side into the bottom-side of the card reader and then plug the other end into the kiosk.
For Registers
Position the card reader so that the slots align with the docking tabs and then slide downwards.
You will hear and feel the card reader click into place, indicating a secure fit.
Make sure the credit card reader is locked into place - if it slides off from the tabs easily, it is not fully seated
Plug the USB-C cable into the bottom-side of the card reader and then plug the USB-A end into the kiosk
Note: If the reader isn’t sliding down smoothly, carefully push it upward to remove it, and check to make sure it’s lined up correctly before trying again. Be careful not to push down too hard, as using too much force could cause the permanent damage to the card reader.
How to remove the Credit Card Reader
Unplug the card reader from the cable
Gently slide the card reader upwards until clear of the dock
Note: Do not remove the card reader before unplugging from the cable to prevent damage to the card reader or cable
Next Steps: Connecting the M2 Credit Card Reader Via SnackOS
Your card reader should automatically connect to the Snackpass device.
Reference this guide to disconnect or reconnect a card reader.
Installation Complete
You're all set!
The hardware setup for your M2 Credit Card reader is now finished.
If you have any questions or encounter issues with this installation, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].