Order Visibility: Through the Orders app, users can view all ongoing orders and their statuses.

Scheduled Orders: Navigate to the Scheduled tab on the left to accept and review details of scheduled orders.
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Managing Unpaid Orders: Use the Unpaid tab to manage unpaid orders. You can void orders or reopen them to edit items.
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Manual Order Printing: To manually print an order, select the order and click the printer icon next to the total. Choose the printer for the order to be sent.
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Completing & Delaying Orders: Click "Complete" to finalize an order. To delay an order, click "Delay" and specify the delay duration in minutes.
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Refunding Orders: For refunds or partial refunds, click "Refund / Partial refund" at the bottom. Select a reason for the price adjustment.

Stock Management: Use the Stock app to manage availability of menu items and modifiers by marking them as in stock or sold out.

Navigating Categories: On the left-side menu, choose either the items or modifiers category depending on what you're working with.
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Filtering Options: At the top of the screen, select from three options: ALL, IN STOCK, or SOLD OUT based on your current needs.
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Setting Items as Sold Out: To mark an item or modifier as sold out, click the blue "SET SOLD OUT" button on the right side of the item. Specify the time range for its unavailability and click "Update". The item will move to the SOLD OUT tab and remain visible in the ALL tab.
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Extending Sold Out Period: To extend the out-of-stock period, go to the SOLD OUT tab, click the red "SOLD OUT" button beside the item or modifier, and select "EXTEND OUT OF STOCK". Adjust the time range as needed.
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Marking Items In Stock: To mark an item or modifier as in stock again, go to the SOLD OUT tab, click the "SOLD OUT" button beside the item, select "IN STOCK", and click "Update".
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Order Management with KDS: When a new order is received from any platform, it appears on the KDS app.

Marking Items as Completed: To complete an item, click its name on the order displayed in KDS.
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Completing Orders: Click the check mark on the ticket header to mark the entire order as completed. The order will turn blue to indicate completion.
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Configuring SnackTV Settings: As our partner, you can adjust settings for the SnackTV app. Access them by clicking the upper bar or the Snackpass logo in the upper right corner.
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Audio Settings: Toggle audio on or off to announce customer orders when completed by an AI-generated voice.

Name Display Options: Choose to display the customer's full first name or just their first initial.

Voice Selection: Select your preferred AI-generated voice from a choice of 10 voices.

Font Customization: Customize the display font to your preference.

Saving Changes: Once settings are configured, click "Submit" to save your changes.

To access the Shifts app from the home screen, just click on the app with that name.
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If you're going to be using the menu, navigate to the Shifts app using the right side menu in SnackOS.
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Enter your or the employee's PIN for clocking in, clocking out, or taking a break.
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After entering the PIN, confirm your intention to clock in.
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A confirmation message will appear once you are successfully clocked in.
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To clock out or take a paid/unpaid break, reopen the Shifts app and enter your employee PIN again.

Select your desired option: clock out or take a break and confirm it.
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If you opt to take a break, you'll need to select either paid or unpaid. For unpaid breaks, customize the duration of your break minutes.
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To conclude a break early, re-enter your PIN and choose END BREAK.
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When you're ready to finish your shift, input your PIN and click CLOCK OUT.
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