The Epson L100 printer is a thermal sticky label printer. The L100 printer can be connected to the store via Ethernet connection, and registered through RDB. The purpose of this guide is to help with the setup of the printer.
For additional information regarding your printer, please see the user manuals linked below
Epson L100: The latest Snack label printer
Setup
Place the printer in the desired location on or below the counter. The L100 printer can be placed in a horizontal or vertical orientation.
Assemble the power cable by plugging the two cables together at the power brick.
Remove the rear cover to connect the power cord.
With the back plate(s) removed, plug the power cord into the printer
For proper alignment: Have the flat face at the end of the power cord facing outward with the arrow pointing towards the power port. If connecting to the internet through an ethernet connection, insert the ethernet cable at this time.
Important Notice:Our support team cannot assist with WiFi setup or troubleshooting for Epson L100 printers. We prioritize Ethernet connections for optimal performance.With the back plate(s) removed, plug the ethernet cable from the branch router to the L100 printer
Note: Food trucks can connect to the L100 printer via bluetooth connection through the SnackOS app.Note: Printers can connect via WiFi for kitchen stations (i.e. An L100 printer setup for a station with a station KDS).Attach the rear cover, and pull the power cable through the rear cover opening.
7. Plug the opposite end of the power cord into a power outlet
Note: Use an extension cord or power strip as needed
8. After connecting the printer to the outlet, if the LED panel on the printer lights up, the printer is on.
If the LED panel does not light up, press the power button on the printer
9. Register the device through the restaurant dashboard or partner app, and run a test print.
Label Printer WiFi Setup Guide
If you wanted to connect the L100 printer via WiFi, then follow the below instructions.
WiFi Connection Method
Download the TM Utilities App from the App Store (The application must be downloaded on a device with an accessible and working camera)
Connect this device which has the TM Utilties app to the managed WiFi network.
Turn on the printer, and collect the receipt printout which has a QR code. Keep this receipt.
If the receipt fails to print out, then unplug and replug the printer in.
Open the TM utilities (epson) application
Tap on WiFi setup wizard
Select L100 as the printer type
You will see a prompt to scan the QR code that was printed out in step 2.
Enter the following info for the WiFI credentials
Select the WiFi network network
Select WPA2-PSK for Password Security Type
Enter the WiFi Password
Select Auto (DHCP) for the connection method.
Wait until the settings are pushed.
A new IP address will now print out
Your Epson M30-III Receipt Printer is now set up and connected to the Wi-Fi network. If you encounter any issues, refer to the installation guide for troubleshooting steps.