How do I update my menu in Snackpass?

Updating your menu in Snackpass is self serve and simple. Watch the video tutorial below to learn how to update your menu. Please note that Snackpass Technical Support Agents are not able to make menu updates on your behalf. This is to ensure the integrity of any sensitive information (pricing, tax rates) entered into your store.

If your restaurant was operational on Snackpass BEFORE June 12, 2024, please watch this video to learn how to edit your menu:

If your restaurant was operational for the first time in Snackpass AFTER June 12th, 2024, please watch this video below to learn how to edit your menu:
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​What size photos should I upload to my Snackpass menu?

Recommended Dimensions: 4:3
Recommended Size: 800x600
Recommended Type: .jpg, .jpeg, .png

Once you make an update to your menu on the Snackpass Dashboard, your Snackpass kiosk will begin to reflect the changes the next time it reaches the splash screen. The updates will reflect in about 60 seconds. This means that if a customer is mid-order when the updates are made, they will not see the changes reflected. They will be able to complete their order without interruption. After the order, when the kiosk returns to the splash screen, the menu updates will begin to process and will reflect within one minute.

Can I update tax rates on my menu in Snackpass? Can I update the tax rate of individual items on Snackpass?
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Yes! You can update tax rates for your menu. On your dashboard, go to the left side menu and scroll down to SETTINGS - FINANCIALS - TAX RATES. You will then be able to configure a store wide tax rate for your menu, or configure specific tax rates by fulfillments. Please know it is your duty to configure tax rates accurately, and it is important to consult local regulations before modifying or updating these rates.
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