Important: This guide applies only to Snackpass-compatible 12-24V cash drawers.
Legacy 24V models and drawers shipped before November 15, 2023, are only supported for printer connections and will require a hardware upgrade if connecting directly to the Snack Duo line.
Device Overview
Device Type: Register accessory - Cash drawer
Display Compatibility: Works with - Snack Duo Gen 1 & 2, Snack Duo Detachable Registers & Receipt printer
Register is the preferred method of connection
Mount type: Countertop
Connectivity: RJ12 (standard cash drawer cable type)
Power/Charging: RJ12 cable
Dimensions: in × in × in (mm × mm × mm)
Step-by-Step instructions
Step 1: Connect cable to Snackpass device
Option A: Snack Duo Register Connection (Preferred)
Locate the RJ12 port on the Snack Duo (this is located in different places on each model). Plug the RJ12 cable from the cash drawer into the RJ12 port on the Snack Duo
Note: Ensure the cable is securely connected
Option B: Receipt Printer Connection (Alternative)
Remove the rear covers from your Snackpass receipt printer (Model M30II or M30III)
Plug in the RJ12 cable into the RJ12 port
Re-attach the printer’s rear covers
2. Connect To Cash Drawer
Plug the other end of the RJ12 cable into the rear of the cash drawer
Note: No additional power cable is needed—the cash drawer is powered through this cable.
3. Verify Register Status
Ensure the Duo register or printer is:
Powered on
Connected to the internet
Registered to your restaurant in the Snackpass dashboard via Devices > Settings
4. Link The Cash Drawer In Dashboard
Go to the Restaurant Dashboard > Settings > Devices
Select your Duo register or printer and click Edit
Scroll to Cash Drawer Settings
Click + Create, name your cash drawer, and Submit
Under Settings, enable Allow Cash Payments
5. Cable Management
Use cable ties or clips to bundle cables neatly
Route cables out of sight and away from foot traffic or snagging
Installation Complete
You're all set!
The hardware setup for your SnackOS Tablet 2.0 is now finished.
If you have any trouble following the installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!