Snackpass Partners

If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the<a href="https://apps.apple.com/mx/app/snackpass-partner/id1591165543?l=en-GB" target="_blank" rel="nofollow noopener noreferrer"> Partner App! </a>

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For additional information regarding your printer, please see the user manuals linked below

<a href="https://epson.com/Support/Point-of-Sale/Label-Printers/Epson-OmniLink-TM-L100-Liner-free-Compatible/s/SPT_C31CJ52001#manuals" target="_blank" rel="nofollow noopener noreferrer">Epson L100</a><a href="https://epson.com/Support/Point-of-Sale/Label-Printers/Epson-OmniLink-TM-L100-Liner-free-Compatible/s/SPT_C31CJ52001#manuals" target="_blank" rel="nofollow noopener noreferrer">:</a> The Snack label printer

<a href="https://epson.com/Support/Point-of-Sale/Receipt-Printers/Epson-TM-m30II-Series/s/SPT_C31CJ27022#manuals" target="_blank" rel="nofollow noopener noreferrer">Epson M30-II-H</a><a href="https://epson.com/Support/Point-of-Sale/Receipt-Printers/Epson-TM-m30II-Series/s/SPT_C31CJ27022#manuals" target="_blank" rel="nofollow noopener noreferrer">:</a> The Gen-2 Snack receipt printer

<a href="https://epson.com/Support/Point-of-Sale/Thermal-Printers/Epson-TM-m30III-Series/s/SPT_C31CK51001" target="_blank" rel="nofollow noopener noreferrer">Epson M30-III-H:</a> The Gen-3 Snack receipt printer

Place the printer in the desired location on or below the counter

1. For TM-L100: 
 1. Install the rubber feet on the bottom of the printer in the four corners indicated by the rectangular sections. 
2. For TM-M30II-H and TM-M30III-H:
 1. No rubber feet need to be installed.
 Rubber feet installation location for L100
 ​

Assemble the power cable by plugging the two cables together at the power brick. ​<code>Note:</code><code> Applies to all printer models</code> ​ ​

Remove the back plate(s) to connect the power cord

1. For TM-L100: Remove the single back plate.
2. For TM-M30II-H &amp; TM-M30III: Remove the two back plates. ​

Remove the backing plate by placing your fingers in the opening located at back/bottom of the printer and pull away from the printer

<code>Note</code><code>: For all models, do not pull too hard to avoid damage to the printer; very little force is needed to remove the plate (Picture A &amp; B). </code>

1. 
 L100 Back plate removal
 
 TM-L100 ​
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2. ​
 M30 Back plate removal
 ​
 TM-M30II-H &amp; TM-M30III ​
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3. 
 
 <code>Note:</code><code> You will need to free the cable channel by simply bending &amp; removing the pre-cut tab(s). (Picture C) </code> ​
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With the back plate(s) removed, plug the power cord into the printer

1. For proper alignment: Have the flat face at the end of the power cord facing outward with the arrow pointing towards the power port. ​
 Plugging power cord into L100 Printer
 ​
 (TM-L100) ​
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 Plugging power cord into M30 Printer
 ​
 TM-M30II-H &amp; TM-M30III ​
 1. If connecting to the internet through an ethernet connection, insert the ethernet cable at this time 
 2. If connecting to a cash drawer, insert the cash drawer cable at this time

Plug the opposite end of the power cord into a power outlet

<code>Note: Use an extension cord or power strip as needed</code>

After connecting the printer to the outlet, if the LED panel on the printer lights up, the printer is on.

1. If the LED panel does not light up, press the power button on the printer
   
   (TM-M30II-H)
   
   (TM-L100)
    
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For a cash drawer installation: <a href="https://support.snackpass.co/en/articles/7880729-installation-cash-drawer-setup-guide">follow this guide</a>

Follow directions below to place the backing plates back onto the printer.

1. For TM-M30II-H &amp; TM-M30III: Line the top of the backing plate up with the flat part on the top/back of the printer. Fit the cords into the opening at the bottom of the plate and press the plate in
   M30 back plate installation
    (TM-M30II-H)
2. For TM-L100: Insert the prongs on the top of the plate into the two slots at the top/back of the printer. Fit the cords into the opening at the bottom of the plate and press the plate in
    
   L100 back plate installation
    (TM-L100)

1. Place the printer in the desired location on or below the counter 
 1. For TM-L100: 
 1. Install the rubber feet on the bottom of the printer in the four corners indicated by the rectangular sections. 
 2. For TM-M30II-H and TM-M30III-H:
 1. No rubber feet need to be installed.
 Rubber feet installation location for L100
 ​
2. Assemble the power cable by plugging the two cables together at the power brick. ​<code>Note:</code><code> Applies to all printer models</code> ​ ​
 Printer power cord assembly
 
3. Remove the back plate(s) to connect the power cord
 1. For TM-L100: Remove the single back plate.
 2. For TM-M30II-H &amp; TM-M30III: Remove the two back plates. ​
4. Remove the backing plate by placing your fingers in the opening located at back/bottom of the printer and pull away from the printer
 <code>Note</code><code>: For all models, do not pull too hard to avoid damage to the printer; very little force is needed to remove the plate (Picture A &amp; B). </code>
 
 1. 
 L100 Back plate removal
 
 TM-L100 ​
 ___________________________________________________________
 
 2. ​
 M30 Back plate removal
 ​
 TM-M30II-H &amp; TM-M30III ​
 ___________________________________________________________
 3. 
 
 <code>Note:</code><code> You will need to free the cable channel by simply bending &amp; removing the pre-cut tab(s). (Picture C) </code> ​
 ___________________________________________________________
 
5. With the back plate(s) removed, plug the power cord into the printer 
 1. For proper alignment: Have the flat face at the end of the power cord facing outward with the arrow pointing towards the power port. ​
 Plugging power cord into L100 Printer
 ​
 (TM-L100) ​
 ___________________________________________________________
 
 Plugging power cord into M30 Printer
 ​
 TM-M30II-H &amp; TM-M30III ​
 1. If connecting to the internet through an ethernet connection, insert the ethernet cable at this time 
 2. If connecting to a cash drawer, insert the cash drawer cable at this time
6. Plug the opposite end of the power cord into a power outlet 
 <code>Note: Use an extension cord or power strip as needed</code>
7. After connecting the printer to the outlet, if the LED panel on the printer lights up, the printer is on. 
 1. If the LED panel does not light up, press the power button on the printer
 
 (TM-M30II-H)
 
 (TM-L100)
 
 ___________________________________________________________
 
8. For a cash drawer installation: <a href="https://support.snackpass.co/en/articles/7880729-installation-cash-drawer-setup-guide">follow this guide</a>
9. Follow directions below to place the backing plates back onto the printer.
 1. For TM-M30II-H &amp; TM-M30III: Line the top of the backing plate up with the flat part on the top/back of the printer. Fit the cords into the opening at the bottom of the plate and press the plate in
 M30 back plate installation
 (TM-M30II-H)
 2. For TM-L100: Insert the prongs on the top of the plate into the two slots at the top/back of the printer. Fit the cords into the opening at the bottom of the plate and press the plate in
 
 L100 back plate installation
 (TM-L100)

<code>Note:</code><code> Your printers are shipped to you with a paper roll already installed. Once that paper roll is finished, you will need to replace with a new paper roll</code>

<code>Your setup should now be complete! Run a test order and see what those printers can do!</code>

Printer guide

Setup