Step-by-step installation guides for setting up Snackpass hardware.
28 articles
Onboarding: Connect A Card Reader (All Snackpass Devices)Once your card reader is installed, use the below guide to connect the card reader to your device
Network Requirements
Network Installation Guide For Snackpass Hardware: Essential requirements for smooth installation and optimal performance.
Snackpass Network Guide
Snackpass Ecosystem Basics
Step-by-step installation guides for setting up SnackOS tablets and branch routers.
Branch Router Installation (Brick and Mortar Only)Installation of the UniFi Dream Router
SnackOS TabletInstallation guide for the SnackOS tablet
Self Order Kiosks
Comprehensive installation guides for setting up our Self-Order Kiosk models.
Model A4 (Standing Kiosk): Installation & Troubleshooting GuideDetailed setup instructions for the Model A4. Intended for users needing help with assembly and configuration.
Model B (Countertop Kiosk, Brick and Mortar)Install and setup the model B kiosk following this process
Model C4 (Standing Kiosk Slim, Brick and Mortar and Food Truck)Install your Model C4 (Standing Kiosk Slim) following this process
Model F5 (Clamp Mount Kiosk, Food Truck): Installation & Troubleshooting GuideInstall your mounted kiosk following this process
Model G4 (Wall Mount Kiosk, Brick and Mortar)Install and setup your wall mounted kiosk following this process
Register, POS Systems & Accessories
Clear installation guides for setting up our Register, POS, and Handheld POS models
Model B4 & D4: Installation & Troubleshooting GuideInstall and setup your D4 (dual screen) or B4 (single screen) following this process
Model H5 Handheld Register (Gen 2, Brick and Mortar, Food Truck)Installation guide for the Snackpass H5 Handheld Register
Gift Card Scanner (Accessory)Gift Card / Barcode / QR Code Scanner Setup Guide
Installation: Order hub setup guideSetup your Snack orderhub following this process
Cash Drawer (Accessory): Installation & Troubleshooting GuideTo install a cash drawer into the Snack ecosystem, follow the below guide
Printers
Installation guides for Snackpass receipt and label printers.
All Printers - Installation GuideTo install a printer into the Snack ecosystem, follow the below guide
Receipt Printer: Installation & Troubleshooting GuideDetailed setup instructions for the Receipt Printer. Intended for users needing help with initial setup and configuration.
Label Printer: Installation & Troubleshooting GuideDetailed setup instructions for the Label Printer. Intended for users needing help with initial setup and configuration.
How to Change WiFi Network on Your Printer / Manually Reconnect
Kitchen Display Systems (KDS)
Comprehensive installation guides for Kitchen Display System products.
Clamped Kitchen Display System (KDS): Installation & TroubleshootingA comprehensive guide that goes over installing your Kitchen Display System (KDS). It also aids in troubleshooting any issues.
KDS Installation
SnackTV & Customer Pickup Screens (CPS)
Installation guides for SnackTVs and SnackTV Sticks.
SnackTV StickInstall and setup your SnackTV Stick following this process
Legacy Hardware Models
Installation guides for Legacy Snackpass Hardware Models
Model A Installation Guide (Kiosk Gen 1)Install and setup the model A standing kiosk following this process
Model B3 Installation guideInstall your model B3 following this process
Model D3 Register (Gen 1, Brick and Mortar)Install and setup your model D3 register following this process
Installation: H4 Installation Guide (Handheld Register)Install your handheld register following this process
WisePOS E Installation Guide (BETA)Mount and install your Snackpass Smart Reader following this process
Installation: KDS Installation guideMount and install your Snack KDS following this process
Installation: USB/Bluetooth Installation For Printers (OH Legacy)Connecting the Receipt Printer (TM-M30II-H) to the Order Hub Tablet using USB cable or Bluetooth