Installation: SnackTV Stick

Install and setup your SnackTV Stick following this process

Updated over a week ago

If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!

What Comes In The Box

Item

Description

A

SnackTV Stick

B

Remote Control Remote (Batteries already included)

C

Remote Control USB Receiver (Already in the SnackTV)

D

USB-C Wall Charger

E

HDMI to HDMI cable

F

USB-C to USB-C Power Cable


SnackTV stick Install

Note: The snackTV stick does not come with a monitor/TV, the user must have an existing monitor/TV. If there is no TV/monitor to use, please obtain one before continuing with the rest of the setup instructions

  1. Unbox the SnackTV stick package

  2. Select the TV that you would like to use to display the Order Ready Screen (ORS), Dynamic Menu Board (DMB) or custom image

  3. Plug the HDMI cable into the SnackTV stick

  4. Plug the USB-C cable into the SnackTV stick

  5. Plug the other side of the USB-C cable into the wall charger and into a power outlet (If properly connected, the LEDs on the side of the SnackTV stick will light up)

    1. Note: Use an extension cord or power strip as needed

  6. Plug the other side of the HDMI cable into the TV

    Note: Typically, the HDMI ports are located on the back of the TV near the right or left side, but the location of the HDMI port on the TV depends on your specific TV model

  7. Tidy up the cabling so that it will not be visible from the front of the TV

  8. Change the TV input to the correct HDMI input (this will probably be written on or near the HDMI port on the TV that the snackTV stick is plugged into) Using the remote, navigate to the SnackTV app on the desktop

    1. Click on the computer mouse icon to more quickly navigate the mouse

  9. After launching the SnackTV app, the app will prompt to connect to the internet

    1. Click the blue button and enter the WiFi information

    Note: You can click on the computer mouse icon to more quickly navigate the mouse

  10. To register the device to your store, follow this guide

  11. From your restaurant dashboard, you can select between Order Ready Screen (ORS), Dynamic Menu Board (DMB) or upload your custom image

Your setup should now be complete! Now see what that SnackTV can do!

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