Need help? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
The Single-Screen and Dual-Screen are designed for stable, secure placement on standard counters. They support both register and kiosk configurations, and their low physical footprint makes them easy to position anywhere at the front of house—cashier stations, host stands, or pickup counters. This flexible design adapts to a wide range of environments, from QSRs to full-service dining, with clean cable routing for a tidy setup.
Table of contents
Device Overview
Device Type: Register / Kiosk (Countertop)
Models & Dimensions (L × W × H):
Single-Screen: 15 × 8.75 × 13.5 in
Dual-Screen: 15 × 8.75 × 13.5 in
Accepted Payment Methods:
Tap (NFC contactless)
Insert (EMV chip)
Swipe (magstripe — enabled after 3 failed tap/insert attempts)
Product Diagram
Package Contents
1 x Single-Screen (or Dual Screen) | 25 ft Ethernet Cable | Power Cable | M2 Card Reader | aluminum countertop dock
Installation
Step 1: Unbox & Verify Contents
A. Unpack the Single-Screen (or Dual-Screen) unit and place it on the designated countertop.
B. Verify the box includes:
Single-Screen (or Dual-Screen) unit
25 ft Ethernet cable
Power cable
M2 Card Reader
Aluminum countertop dock
Note: If any items are missing, contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Step 2 - Prep Power Adapter
A. Connect the power brick to the AC wall plug cable.
Note: Leave it unplugged from the wall for now.
Step 3 - Remove Cable Cover
A. Detach the cable cover from the base and set it aside.
Note: Tilt the screen upward to create clearance (if needed).
Step 4 - Connecting Cables
A. Insert the DC connector from the power brick into the device’s power input.
B. Connect the USB cable into an available USB port on the unit.
C. Connect the Ethernet cable to the RJ45 port for a wired network connection (recommended).
Note: Refer to the Product Diagram for exact port locations. If you have a cash drawer, use the Installation Guide | Cash Drawer for setup instructions.
Step 5 - Cable Management & Plug In
A. Route the power cable through the cable cover channel, leaving a little slack for screen tilts.
B. Reinstall the cable cover, then plug the AC cable into a wall outlet.
Note: Place each cable neatly inside the built-in grooves (channels)—don’t stack or cross them. Make sure all cables pass through the small slit at the bottom before you put the cover back on. Leave a small, gentle loop near the ports so the screen can still tilt, and avoid tight bends. (Step 5A)
The cover should drop on easily and sit flat; if it doesn’t, remove it and reposition the cables until it does. Give each cable a light tug to confirm it’s secure and not pinched. (Step 5B)
Step 6 - Turn On the Device
A. Press and hold the power button until the screen lights up.
Note: The unit powers on after holding the button for 3–5 seconds. You will see a blue light on the power button once it turns on.
Step 7 - Connect Card Reader
A. Plug the USB-C (small, rounded) end into the M2 Card Reader until it seats firmly.
Note: For detailed visuals and troubleshooting, see Installation Guide | M2 Card Reader. You can complete this step any time after Step 6.
Next Steps
To register the device, follow the guide here.
Installation Complete
You're all set!
The hardware setup for your Single & Dual Screen is now finished.
If you have any trouble following this installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!