What's Included In The Box:
1 × Screen (15" or 21", depending on your model)
1 × Ethernet Cable
1 × Clamp Mount
4 × M4 Screws
Installation Steps
1. Choose Installation Location
Select a stable, flat surface near a power outlet.
Ensure the location allows the clamp mount to grip firmly without shifting.
Tip: Stability at this stage is critical for overall device performance and safety.
2. Attach The Clamp Mount To The Screen
Position the clamp mount against the back of the screen.
Align the mounting holes on the screen with the clamp mount.
Use the 4 × M4 screws to secure the clamp to the screen.
Tighten screws evenly.
Do not overtighten to avoid damage.
Confirm that the mount is secure and properly aligned.
3. Mount The Screen To The Surface
Place the assembled screen and mount onto your chosen surface.
Twist the handle underneath the clamp until it holds the surface tightly.
Check that the mount is firmly in place and does not wobble.
Important: A secure clamp ensures device stability and prevents accidental falls or damage.
4. Power On The Device
Plug in the device using the power adapter (not included in the box list).
The screen will turn on automatically once connected.
5. Connect To Wi-Fi
Tap the gear icon on the Welcome screen to access Settings.
Select Open WiFi Settings.
Choose your WiFi network and enter your credentials.
Once connected, return to the Welcome screen.
Note: If you prefer a wired connection, plug one end of the included Ethernet cable into the LAN port on the underside of the screen, and the other end into your router or network switch. No additional setup is required when using Ethernet—the device will automatically connect.
6. Register The Device To Your Snackpass Dashboard
View Setup Code
On the Welcome screen, you'll see a QR Code and a 5-character Setup Code.
Register Via QR Code
Scan the QR Code using your mobile device.
This will open the Snackpass dashboard in your browser.
If you manage multiple stores, verify you’re logged into the correct one using the store selector in the top-left corner.
Manually Access Via Dashboard (Optional)
Navigate to the Snackpass dashboard.
In the left-hand menu, click Settings, then select Devices.
Add The Device
Click Add Device and choose SnackOS.
Enter your Setup Code, assign a device name, and click Next > Submit.
7. Final Device Configuration
Edit Device Settings
In the device list, click on your newly added device.
Click the edit icon in the top-right corner.
Disable Card Payment
Disable Allow Card Payment.
Click Save.
Automatic Reboot
The device will reboot automatically to apply the changes.
8. Disable Card Reader (If Needed)
Once rebooted, the device will display the Connect Card Reader screen.
Tap Settings > scroll down and select Experimental from the left-side menu.
Toggle off Enable Reader.
You'll be prompted to confirm and restart the device.
9. Access The KDS App
After the reboot, you'll be taken to the SnackOS Home Screen. From here:
Tap on the Kitchen Display (KDS) app to get started.
If you have any questions or encounter issues, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].