If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!
Note: The Model A kiosk will ship in 3 boxes
[Box 1] - Elo stand, monitor mount, card reader, ethernet cables, “order here” sign and coupler
[Box 2] - Elo Stand Metal Base
[Box 3] - Microtouch 21" Screen
Setup
Place the base on the floor (preferably in the location the kiosk will be placed)
Place the stand into the base and use 4x Type K screws to fasten the stand to the base (using a phillips screwdriver)
Partially screw 2x type A screws into the stand and then place the monitor mount onto the stand, fasten with 2 more type A screws at the bottom of where the monitor mount meets the stand. Tighten all screws (using a phillips screwdriver)
Partially screw 2 type A screws into the back of the monitor, place the monitor onto the monitor mount then fasten with 2 more type A screws at the bottom of where the monitor meets the monitor mount Tighten all screws (using a phillips screwdriver)
Gently pull the power cable, the USB-A cable (card reader) and the ethernet cable out of the stand. You will need to push the cable through an opening on the metal bracket.
Plug the cables into the back of the monitor.
Note: Snackpass recommends using an ethernet internet connection. If you plan to use WiFi, this cable is not needed and can be placed back into the stand
Close the monitor mount and use 2 screws to secure the mount
Connect the card reader to the USB power cable and snap it into the card reader mount
Note: please make sure that the cable is securely plugged into the card reader
Place the kiosk where you would like it to be in your restaurant
Warning: When moving the kiosk, lift from the stand, NOT the monitor - lifting from the monitor can permanently damage the electronics
Once the kiosk is in the preferred location, pull the power cable out from underneath the base and plug into a power outlet
Note: Use an extension cord or power strip as needed
The kiosk will power on
Connect to the internet
Note: The preferred connection method is an ethernet connection but WiFi will work as well
To register the device to your store, follow this guide
Tidy up the cabling so that it will not get caught or snagged and is as hidden/neat as possible
Your setup should now be complete! Run a test order and see what that kiosk can do!
Replacement part guides