Important: This accessory is compatible with the Snack Duo Gen 1 & 2, Snack Duo Detachable Registers & SnackOS Tablet 2.0 with dock. If you're using a different model, please do not attempt to install or use this scanner.
Need help? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Table of contents:
Device Overview
Device Type: Register accessory - Gift Card Scanner
Display Compatibility: Works with - Snack Duo Gen 1 & 2, Snack Duo Detachable Registers & SnackOS Tablet 2.0 with dock
Connectivity: USB-A
Power/Charging: USB
Dimensions: in × in × in
Step-by-Step instructions
Step 1 - Confirm Gift Card Settings
Before setting up the hardware, confirm that you’ve created a physical gift card in the Snackpass dashboard with the correct settings:
Go to the Snackpass Dashboard
Navigate to: Marketing > Gift Cards
Make sure you’ve enabled and configured a physical gift card option
Without the correct settings, the scanner will not function as expected.
Step 2 - Connect The Gift Card Scanner
Unbox the scanner and locate the USB power cable.
Plug the USB-A cable from the scanner into a USB-A port on the register.
Route the cable neatly through the register's cable management system
Step 3 - Power On the Gift Card Scanner
Make sure your Snackpass register is powered on.
Once connected, the gift card scanner will automatically activate and be ready to use.
Note: No software installation is required—the device will sync with the register automatically.
Installation Complete
You're all set!
The hardware setup for your Gift Card Scanner is now finished.
If you have any trouble following this installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!