Need help? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Device Overview
Device Type: Register / Kiosk (Countertop)
Models & Dimensions (L × W × H): 14.5in x 7in x 12.75in
Power/Charging: AC power adapter
Accepted Payment Methods:
Tap (NFC contactless)
Insert (EMV chip)
Swipe (magstripe — enabled after 3 failed tap/insert attempts)
Video Instructions
Step-by-step Instructions
Package Contents
1 x Snack Duo Gen 2 | 10 ft Ethernet Cable | Power Cable | M2 Card Reader | aluminum card reader dock
Installation
Step 1: Unbox & Verify Contents
A. Unpack the Snack Duo unit and place it on the designated countertop.
B. Verify the box includes:
Snack Duo Gen 2
10ft Ethernet cable
Power cable
M2 Card Reader & cable
Aluminum card reader dock
Note: If any items are missing, contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Step 2: Prep Power Adapter
Connect the power brick to the AC wall plug cable.
Step 3: Connecting Cables
A. Insert the DC connector from the power brick into the device’s power input.
B. Connect the Ethernet cable to the RJ45 port for a wired network connection (preferred).
Note: Make sure the wires are routed through the base cutout so that the register sits flat on the surface
Step 4: Connect Card Reader
Plug the USB-C end into the M2 Card Reader until it seats firmly and the USB-A end into the USB port found on the side of the register's base.
Step 5: Optional - Connect Accessories
A. To connect a gift card scanner, use one of the additional USB-A ports
B. To connect a cash drawer, use the port labeled "RJ12"
Step 6: Turn On the Device
Press and hold the power button, found on the right-hand side of the base, for 3 seconds or until the screen lights up.
Next Steps
To register the device, follow the guide here.
Installation Complete
You're all set!
The hardware setup for your Snack Duo is now finished.
If you have any trouble following this installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!