Need help? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App
Device Overview
The SnackOS Tablet 2.0 is a versatile all-in-one device designed for modern foodservice operations. It functions as a secure register for processing payments, a mobile tool for order entry, and a line-busting solution to speed up service during peak hours. With its responsive touchscreen and dock compatibility, the tablet provides flexibility for both countertop use and mobile workflows.
Device Overview – SnackOS Tablet 2.0
Device Type: Tablet (Handheld or Docked)
Accepted Payment Methods:
Tap (NFC contactless)
Insert (EMV chip) – via Card Reader on dock only
Swipe (magstripe) – via Card Reader on dock only, enabled after 3 failed tap/insert attempts
Power/Charging: USB-C cable and/or countertop charging dock
Dimensions (approx.): 10 × 6.75 × 0.5 in (254 × 171 × 12.7 mm)
Video Instructions
Step-by-Step Instructions
Package Contents
SnackOS Tablet 2.0 | Charging Dock | Shoulder Strap | Charging Cable | Wall Plug
Step 1: Unbox & Verify Contents
A. Unbox the items
Remove each item from its packaging.
Place them on a clean, flat surface.
B. Verify components are included
Confirm that the following items are present:
SnackOS Tablet 2.0
Charging Dock
Shoulder Strap
Charging Cable
Wall Plug
[Optional] M2 Card Reader & Aluminum Dock
Note: If any items are missing, contact Snackpass Support at +1 866 868 2146 or message us in the Partner App.
Step 2: Connect the Power Cable to the Charging Dock
A. Connect the power cable
Flip the charging dock over so the bottom is exposed.
Locate the USB-C port on the dock.
Take the included USB-C charging cable from the kit.
Plug the cable into the dock’s USB-C port.
Note: This cable supplies power to the charging dock, which then charges the tablet and connected accessories.
Step 3: Attach the Tablet to the Dock
A. Align the tablet
Hold the SnackOS Tablet 2.0 above the charging dock.
Locate the rear cutout on the tablet.
Align it with the matching cutout on the dock.
B. Secure the connection
Gently lower the tablet into place until it sits flush with the dock.
Ensure it is firmly seated for proper charging and stability.
Note: To confirm the dock is properly receiving power, check if the orange LED is lit as seen above
Step 4: [Optional] Install the Shoulder Strap
A. Prepare the tablet
Flip the SnackOS Tablet 2.0 so the back side is facing up.
Locate the top two strap hooks on the tablet.
B. Attach the strap
Clip each end of the shoulder strap onto the hooks.
Make sure both clips are fully secured.
Note: The shoulder strap is optional and only needed if the tablet will be carried around frequently. You can adjust the strap length to find the most comfortable fit.
Step 5: [Optional] Connect the card reader
Unbox the card reader from its packaging.
Locate the white USB-C cable included with the reader.
Plug the USB-C end into the dock’s USB-A port.
Connect the other end to the card reader.
Slide the card reader into the aluminum dock that ships with it until secure.
Next Steps
To register the device, follow the guide here
Installation Complete
You're all set!
The hardware setup for your SnackOS Tablet 2.0 is now finished.
If you have any trouble following the installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!