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Installation Guide | Model C4 (Standing Kiosk Slim, Brick & Mortar And Food Truck)

Install your Model C4 (Standing Kiosk Slim) following this process

Updated over a week ago

Slim Standing Kiosk

Ports

Included Components

  • Kiosk base and pole (large square packaging)

  • Allen key

  • Torx screws (x4)

  • Screen (shipped separately)

  • Power cable

  • Ethernet cable (if applicable)

  • Card reader

  • USB-C cable

Installation

1. Assemble The Floor Stand

Step 1: Unpack and Prepare

  • Remove the pole and base from the packaging.

  • Locate the Allen key and four torx screws.

Step 2: Attach Base To Pole

  • Align the base plate with the bottom of the pole.

  • Use the Allen key to rotate and tighten each of the 4 screws clockwise.


    ⚠️ Ensure the orientation of the pole and base matches the reference graphic.

2. Prepare Cable Channels

Step 3: Remove Grommets

  • Remove the rubber grommets from both cable channel openings:

    • Bottom-back of the pole

    • Top-front of the pole


3. Install The Screen

Step 4: Route Cables

  • From the separate screen box, locate:

    • Power cable

    • Ethernet cable (if applicable)

  • Route these through the bottom cable opening in the pole.


Step 5: Mount The Screen

  • Align the screen with the VESA mount on the pole.

  • Insert the upper two screws but do not tighten yet.

🔒 Ensure screws are secure enough to support the screen before letting go.

4. Attach The Card Reader Dock

Step 6: Install The Dock

  • Slide the card reader dock between the screen and mount.

  • Ensure open slots face the screws, then slide upward and to the right.


💡 For 21.5" screens: use top slots.
💡 For 15.6" screens: use bottom slots.

Step 7: Finalize Mounting

  • Tighten all screws fully to secure both the screen and card reader dock.

5. Connect The Card Reader

Step 8: Plug In USB-C

  • Use the included USB-C cable:

    • Connect the straight end to the bottom of the screen.

    • Connect the 90-degree end to the M2 Card Reader.

Step 9: Mount The Reader

  • Align the M2 reader's back plate with the two plastic dock walls.

  • Slide downward until it locks into place.

6. Power and Internet Connection

Step 10: Position The Kiosk

  • Place the kiosk at your preferred location.

Step 11: Power On

  • Plug into a standard 120V outlet.

  • If it doesn’t power on automatically, press and hold the power button (on the back of the screen) until it turns on.

Step 12: Connect To Internet

  • Ethernet (preferred):

    • Route cable through the same channel as power.

    • Plug into the screen’s ethernet port.

  • WiFi:

    • Follow the on-screen prompts.

💡 Ethernet is preferred for reliability. Ensure the cable was routed correctly in Step 4.

7. Final Steps

✅ Setup Complete

Run a test order to confirm everything is working!

If you have any trouble following the installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!


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