Skip to main content

Multiple Menus

Create custom menus for events or time slots with Multiple Menus: flexible, timed menu sections visible across all Snackpass platforms.

Multiple Menus is a powerful feature from Snackpass that streamlines menu management. It lets you create targeted sections of your main menu, complete with optional price adjustments, sales channels, fulfillment methods, and scheduling for specific times or events. These customized menus are displayed across all Snackpass platforms, helping you showcase the right offerings to the right customers at the right time.

Creating Multiple Menus

You can access the new Multiple Menus feature from your Snackpass dashboard. Follow these steps to create a new menu:

  1. Access Your Dashboard: Visit the Snackpass Dashboard.

  2. Navigate To Multiple Menus: On the left-hand menu, go to STORE > MENU > MENUS.

  3. Create A New Menu: Click the + NEW MENU button in the upper left corner.
    ​

  4. Fill In The Menu Details:

    • Name: Enter a name for your special menu. The menu name is displayed next to the category on kiosk, so It will be shown publicly
      ​

    • Default Price Adjustment: If you wish to adjust prices for this special menu, toggle this option on. You can apply either a percentage markdown or markup, and choose whether to include price adjustments for modifiers. If you don’t want to adjust prices, leave this toggle off.
      ​

    • Items: Click the + ADD ITEMS button to select the categories you want to include. Check the boxes next to the desired categories and click ADD CATEGORIES.
      ​


      ​Note: To display the Gift Card category, simply toggle it on at the top of the page. It will always appear at the bottom of the menu when enabled.
      ​


      Once added, you can toggle off any items you don't want to include. For example, if you add the "Food" category but want to exclude the "Bagel" simply toggle it off.
      ​


      ​

  5. Create The Menu: After filling in all the necessary information and confirming your selections, click the SUBMIT button.
    ​

Your new menu will now appear on the STORE > MENU > MENUS page.
​

  1. Find The Menu You Want To Activate
    Navigate to your list of menus.

  2. Toggle The Enable Menus Switch
    At the top of the page, turn on the Enable Menus switch. If this is turned off, your new menu won't be activated, instead, all items will be shown by default.

  3. Toggle The Active Switch For The Menu
    On the left side of each menu, you'll see an Active toggle button.
    Simply switch it ON to activate that menu.

  4. What Happens Next
    Once activated, your ordering surfaces (like kiosks or online ordering) will show only the items from the special menu you turned on.

  5. If No Special Menus Are Active
    Your ordering surfaces will automatically show all available items from your full menu.

Multiple menus can be active at the same time. For example, both the Food and Cold Drinks menus can be active simultaneously.
​
​


Multiple Menus Display By Channel

Let's walk through how multiple active menus display on different channels. For this example, we’re using the Food and Cold Drinks menus.

  • Online Ordering:
    Only the active menus will be shown. If multiple menus are active, you’ll see corresponding tabs at the top of the page to switch between them.
    ​

  • Snackpass App:
    When a customer selects your restaurant, the active menus will be displayed as tabs at the top of your restaurant’s page.
    ​

  • Register 1.0:
    The selected menus will appear as categories in the Menu tab and under the Categories section on the left sidebar.
    ​

  • Kiosk:
    On the Kiosk app, active menus are displayed at the top of the screen for easy access.
    ​


    ​

  • Register 2.0:
    Once a table session is started, active menus will appear at the top of the screen for quick selection.
    ​

  • Tableside:
    In the Tableside app, active menus will appear in the left sidebar. Note: The Tableside app does not support gift cards, so even if enabled in the menu, they won’t appear here.
    ​

Important Notes

  • No Active Menus:
    If no new menus are enabled / active, your menu will default to the setup configured under Store > Menu > Items.

  • Third-Party Menus:
    Multiple menus do not impact your third-party integrations. Continue managing third-party menus separately under Store > Menu > Third Party.

If you have any questions or encounter issues with the Multiple Menus feature, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].

Related Articles
Did this answer your question?