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Special Menus

Updated over 2 weeks ago

Special Menus, the newest feature from Snackpass designed for efficient menu management. With this tool, you can create and display specific sections of your main menu, with optional price adjustments for special events or specific times of day. These tailored menus will be visible across all Snackpass platforms, ensuring your offerings are effectively highlighted to customers.

Creating A Special Menu

You can access the new Special Menus feature from your Snackpass dashboard. Follow these steps to create a new menu:

  1. Access Your Dashboard: Visit the Snackpass Dashboard.

  2. Navigate To Special Menus: On the left-hand menu, go to STORE > MENU > MENUS.

  3. Create A New Menu: Click the + NEW MENU button in the upper right corner.

  4. Fill In The Menu Details:

    • Name: Enter a name for your special menu. This is an internal name for your organizational purposes.

    • Default Price Adjustment: If you wish to adjust prices for this special menu, toggle this option on. You can apply either a percentage markdown or markup, and choose whether to include price adjustments for modifiers. If you don’t want to adjust prices, leave this toggle off.

    • Items: Click the + ADD ITEMS button to select the categories you want to include. Check the boxes next to the desired categories and click ADD CATEGORIES.


      Once added, you can toggle off any items you don't want to include. For example, if you add the "Local Draft Beer" category but want to exclude "Blonde Ale," simply toggle it off.


  5. Create The Menu: After filling in all the necessary information and confirming your selections, click the SUBMIT button.

Your new menu will now appear on the STORE > MENU > MENUS page.

  1. Find The Menu You Want To Activate
    Navigate to your list of menus.

  2. Toggle The Active Switch
    On the left side of each menu, you'll see an Active toggle button.
    Simply switch it ON to activate that menu.

  3. What Happens Next
    Once activated, your ordering surfaces (like kiosks or online ordering) will show only the items from the special menu you turned on.

  4. If No Special Menus Are Active
    Your ordering surfaces will automatically show all available items from your full menu.

We still only allow a single special menu to be toggled on as of right now

For a clearer understanding of how this feature works, check out this helpful video tutorial.

Important Notes

  • If no special menus are active, your menu will function as normal, based on your setup under STORE > MENU > ITEMS.

  • Special menus will respect the channel visibility settings for each item. For example, if certain categories/items are designated for kiosks and registers, those settings will remain in effect.

  • Special menus do not affect your third-party menu. Your third-party menu should still be managed through STORE > MENU > THIRD PARTY.

  • Only one special menu can be active at a time.

If you have any questions or encounter issues with the Special Menus feature, feel free to reach out to our Snackpass partner support team. You can contact us via live chat in your partner app, by phone at 866-868-2146, or through email at [email protected].

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