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Installation Guide | Customer Pickup Screen: Countertop Gen 2

This guide walks you through the steps to set up and install the countertop Customer Pickup Screen (Gen 2) for use in your store.

Updated today

Need help? Contact Snackpass Support at +1 866 868 2146 or message us in the Partner App


Countertop Customer Pickup Screen Gen 2

The Countertop CPS (Customer Pickup Screen) Gen 2 is a compact, customer-facing display with a low physical footprint, making it easy to place anywhere within the store. Its versatile design provides a clear view of in-progress and completed orders, helping customers track their pickups with ease.

Device Overview

Device Type: Countertop Display

Display: 15.6" LCD panel, 1920×1080 resolution, 16:9 aspect ratio

Input/Output:

  • USB (3.0 host, 2.0 host, Serial)

  • Ethernet (RJ45)

  • DC Power Input

  • TF Card slot

Dimensions: 14.8 × 11.7 × 4.2 in (376.3 × 297.4 × 105.8 mm) (L × W × H)


Package Contents

Countertop CPS Gen 2 | Power Brick & Wall plug


Installation Steps

Step 1 - Unbox And Prepare

A. Unpack all items from the box


Step 2 - Assemble Power Adapter

A. Connect the power brick to the power plug

Note: Make sure the connector is fully inserted before plugging the unit into a power outlet.


Step 3 - Connect Power to the Device

A. Connect the power adapter to the device’s power input.


Step 4 - Turn device on

A. Press and hold the power button until the screen lights up.

Note: The unit will power on after holding the button for 3–5 seconds.


Next Steps

  • To register the device, follow the guide here.

  • Choose Display Content—Once the CPS Gen 2 is registered to your Snackpass dashboard, choose what the Countertop CPS Gen 2 will display. Follow this guide for more information.


Installation Complete

You're all set!

The hardware setup for your Countertop CPS (Customer Pickup Screen) Gen 2 is now finished.

If you have any trouble following this installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!

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