Important: This guide applies only to Snackpass-compatible 12-24V cash drawers.
Legacy 24V models and drawers shipped before November 15, 2023 will require a hardware upgrade if connecting directly to the a dual register.
Device Overview
Device Type: Accessory - Cash drawer
Display Compatibility: Works with - Snack Duo Gen 1 & 2, Snack Duo Detachable Registers.
Register is the supported method of connection
Mount type: Countertop
Connectivity: RJ12 (standard cash drawer cable type)
Power/Charging: RJ12 cable
Dimensions: 16in x 16in x 4in
Step-By-Step Instructions
Step 1: Connect cable to register
Locate the RJ12 port on the Snack Duo (this is located in different places on each model). Plug the RJ12 cable from the cash drawer into the RJ12 port on the Snack Duo
Note: Ensure the cable is securely connected
Step 2: Connect To Cash Drawer
Plug the other end of the RJ12 cable into the rear of the cash drawer
Note: No additional power cable is needed—the cash drawer is powered through this cable.
Step 3: Verify Register Status
Ensure the duo register is:
Powered on
Connected to the internet
Registered to your restaurant in the Snackpass dashboard via Devices > Settings
Step 4: Link The Cash Drawer In Dashboard
Go to the Restaurant Dashboard > Settings > Devices
Select your register and click Edit
Scroll to Cash Drawer Settings
Click + Create, name your cash drawer, and Submit
Under Settings, enable Allow Cash Payments
Installation Complete
You're all set!
The hardware setup for your Cash Drawer is now finished.
If you have any trouble following the installation process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!