If you have any trouble following the below setup process, please contact the Snackpass customer support team at +1 866 868 2146 (call) or message us using the Partner App!
Setup
Unbox the kiosk/register and place onto the desired countertop location
Remove the cable cover from the base
Route the power cord through the hole inside the base and plug it into the power port
Plug the other end of the power cable into a 120V wall outlet
Note: use a power strip or extension cord as needed
Remove the card reader and the card reader mount from the box. Slide the card reader onto the mount, you should hear a slight click when it is in place
Route the card reader power cable through the hole, plug it into one of the USB-A ports and then plug the USB-C end into the card reader
Note: The ports are labeled on the device and also shown in the diagram below
Hold down the power button (found on the back of the register-side of the monitor) until the register's screen powers on (power button will light up blue and a graphic will appear on the screen)
Internet connection:
Note: The preferred connection method is an ethernet connection but WiFi will work as well
For an ethernet connection - route the ethernet cable in the same manner as the power cable and card reader cable and plug it into the 'RJ45' port
For a WiFi connection - follow WiFi prompts shown on the screen
Once connected to the internet, the device will open the Snackpass welcome app
To register the device to your store, follow this guide
Make sure to enable Register Mode in the restaurant dashboard if using as a register
To connect the card reader to the kiosk/register, follow this guide
Note: The D4 & B4 only ship with the M2 card reader, M2 card readers MUST be connected over bluetooth, the USB connection will only keep the device powered and charged
To connect a cash drawer, follow this guide
Hook the cables behind the cable hooks inside the base
Put the cable cover back onto the kiosk/register and situate the card reader in the desired location
Note: Make sure the cables are tucked behind the cable clip and centered where the cable cover hole is located or the cover will not close properly
Tidy up the cabling so that it will not get caught or snagged and is as hidden/neat as possible
Your setup should now be complete! Run a test order and see what that kiosk/register can do!
Product Guide
Product
Note: The B4 (single screen) model will not have the customer display
Ports