For a detailed walkthrough guide on SnackOS, please visit our support article
What is SnackOS?
New Home Screen
SnackOS gives you access to the entire suite of Snackpass apps, including Register, Kiosk, Order Management, Stock, Kitchen Display Screen (KDS), Shifts, Settings, and SnackTV on the same device.
New Register Navigation
The register app no longer contains a bottom navigation bar for orders, stock, or settings. These apps have been relocated to a side navigation menu accessible at any time by swiping left from the right side of the screen or clicking the hamburger icon in the top right corner.
Previous Navigation
SnackOS Navigation
Inventory Renamed To Stock
Previously, our feature for managing items' availability was named Inventory; it is now called Stock. You can access Stock from both the home screen and the right-side menu.
With the Stock feature in SnackOS, you can mark modifiers as sold out or in stock across all menu items at once, instead of having to do this individually for each item, as was required in the dashboard.
New SnackOS Settings
Previously, store settings and device settings were separate sections. In SnackOS, these settings have been combined.
Like all other apps, SnackOS settings can be accessed through the home screen or the right side menu.
Card Readers Connectivity
You can now connect card readers directly through SnackOS Settings. Depending on your reader type, connection options include Bluetooth, USB, or internet connectivity.
Order Announcements
Our latest SnackOS feature: Order Announcements / Voice Announcements. This functionality enables orders to be announced via a Bluetooth speaker immediately upon being marked as completed. Please note, this feature is currently compatible exclusively with the SnackTV app.
In order to connect a bluetooth speaker:
Go to Android Settings.
Tap on Bluetooth.
Click on Pair Device to connect your Bluetooth speaker.
Full Screen Apps
When swiping the side menu bar on any full screen app, except for Kiosk, a protected pin shows up to authenticate the user from accessing other apps. Simply enter the employee pin if set or default device pin which can be found on the partner dashboard under Settings -> Back of House -> Employee Pin.
If you have any questions or encounter issues with SnackOS, please don't hesitate to contact our Snackpass partner support team. You can reach us via live chat in your partner app, by phone at 866-868-2146, or by emailing us at [email protected].