Snackpass Partners

Snackpass Troubleshooting & Replacement Guides

To replace the power cable for the Model A, follow the guide below

Replacement Guide | Model A Power Cable

To replace the main monitor on the Model B3, follow the guide below

Replacement Guide | Model B3 Monitor

To replace a card reader for Models A & B (both BBPOS & M2), follow the below guide

Replacement Guide | Models A & B Card Reader

To replace the main monitor on the Model A & B, follow the guide below

Replacement | Models A & B Monitor

To replace a card reader for Models B3 & D3 (both BBPOS & M2), follow the guide below

Replacement Guide | Models B3 & D3 Card reader

Detailed, step-by-step guides for replacing hardware components efficiently and accurately.

Snackpass Replacement Guides

This guide provides step-by-step troubleshooting tips and solutions for resolving common issues with Snackpass card readers.

Troubleshooting Guide | M2 & BBPOS Card Readers

Quick troubleshooting guide for Snackpass D4 and B4 registers.

Troubleshooting Guide | Snack Duo Register

This guide provides step-by-step instructions for setting up your receipt printer, maintaining performance, and resolving common issues.

Troubleshooting Guide | Label Printer

This guide walks you through troubleshooting tips for smooth setup and quick issues resolution.

Troubleshooting Guide | Receipt Printer

This guide covers the most common issues you may encounter with your A4 Standing Kiosk and provides instructions for troubleshooting

Troubleshooting Guide | A4 Standing Kiosk

Quick guide to connecting SnackOS devices to Wi-Fi.

SnackOS | Wi-Fi Connection Guide

This guide provides step-by-step troubleshooting tips and solutions for resolving common issues with Snackpass cash drawers

Troubleshooting Guide | Cash Drawer

Troubleshooting guide for the Clamped Kitchen Display System, covering power, connectivity, touchscreen, and hardware issues.

Troubleshooting Guide | Clamped Kitchen Display System (KDS)

Troubleshooting guide for the Model C4 Standing Kiosk, covering power, connectivity, touchscreen, and hardware issues.

Troubleshooting Guide | Model C4 (Standing Kiosk Slim, Brick & Mortar And Food Truck)

Troubleshooting guide for the Model G4 Wall Mount Kiosk, covering power, connectivity, touchscreen, and hardware issues.

Troubleshooting Guide | Model G4 (Wall Mount Kiosk, Brick And Mortar)

Troubleshooting guide for Branch Routers.

Troubleshooting Guide | Branch Router (Brick And Mortar Only)

Quick troubleshooting guide for SnackTV sticks / dongles.

Troubleshooting Guide | SnackTV Stick / Dongle

Troubleshooting guide for the Model F5 Clamp Mount Kiosk, covering power, connectivity, touchscreen, and hardware issues.

Troubleshooting Guide | Model F5 (Clamp Mount Kiosk,  Food Truck)

A comprehensive collection of step-by-step guides to help you troubleshoot your Snackpass devices

Hardware Troubleshooting Guides

Snackpass

Check System Status

Restaurant Dashboard

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.